If the Benefits of Software are So Great…

"When we start cataloging the gains in tools sitting on a computer, the benefits of software are amazing. But, if the benefits of software are so great, why do we worry about making it easier—don’t the ends pay for the means? We worry because making such software is extraordinarily hard and almost no one can do it—the detail is exhausting, the creativity required is extreme, the hours of failure upon failure requiring patience and persistence would tax anyone claiming to be sane. Yet we require that people with such characteristics be found and employed and employed cheaply."
—Richard P. Gabriel, Patterns of Software